Automotive Service Manager
Confidential Confidential Troy, MI Troy, MI Full-time Full-time Estimated:
$101K - $128K a year Estimated:
$101K - $128K a year VERY BUSY metro Detroit Automotive dealer looking for a positive, motivated, and hardworking individual to join our team.
Job Description The Service Manager is responsible for managing the automotive service department and the day-to-day operations of the dealership.
The Perfect candidate will have a minimum of 3 years Automotive Service Management experience.
This position will be responsible for all aspects of the automotive services.
Monitoring and increasing customer retention, CSI, Building and maintaining a service team, while adhering to the Policies and Procedures set forth by the manufacture.
Responsible for all aspects of the automotive services provided at the dealership Responsible for maintaining a positive and hard-working attitude towards all dealership employees Manage staff schedules and personnel to ensure that all staff members are completing tasks in a timely manner Job Skills:
Must be able to communicate effectively with customers regarding their vehicles needs and concerns as well as with other staff members within a one-on-one situation or over the phone or over email.
Duties:
- Manage and oversee the daily operations of the automotive service department - Ensure efficient and timely completion of all automotive repairs and maintenance - Provide exceptional customer service by addressing customer inquiries and concerns - Schedule appointments and manage the workflow of the service department - Monitor technician performance and provide coaching and feedback as needed - Maintain accurate records of all service transactions and customer interactions - Collaborate with other departments to ensure smooth operation of the dealership
Qualifications:
- Previous experience in automotive service management or a similar role - Strong knowledge of automotive repairs, maintenance, and industry standards - Excellent communication and interpersonal skills - Ability to effectively manage a team and prioritize tasks - Proficient in computer systems and software used in the automotive industry - Knowledge of cash handling procedures and ability to handle financial transactions accurately - Valid driver's license with a clean driving record Skills:
- Tire service experience preferred - Knowledge of shocks, struts, and other suspension components - Familiarity with air brake systems is a plus - Mechanical knowledge and understanding of automotive systems - Experience in automotive sales is beneficial but not required - Ability to perform oil changes and basic maintenance tasks This is an exciting opportunity for an experienced Automotive Service Manager to join our dealership.
We offer competitive compensation, comprehensive benefits, and a supportive work environment.
If you are a motivated individual with a passion for providing exceptional customer service and leading a team, we encourage you to apply.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Professional development assistance Vision insurance Day range:
Monday to Friday Weekends as needed Shift:
8 hour shift Ability to Relocate:
Troy, MI:
Relocate before starting work (Required) Work Location:
In person The Service Manager is responsible for managing the automotive service department and the day-to-day operations of the dealership.
The Perfect candidate will have a minimum of 3 years Automotive Service Management experience.
This position will be responsible for all aspects of the automotive services.
Monitoring and increasing customer retention, CSI, Building and maintaining a service team, while adhering to the Policies and Procedures set forth by the manufacture.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$101K - $128K a year Estimated:
$101K - $128K a year VERY BUSY metro Detroit Automotive dealer looking for a positive, motivated, and hardworking individual to join our team.
Job Description The Service Manager is responsible for managing the automotive service department and the day-to-day operations of the dealership.
The Perfect candidate will have a minimum of 3 years Automotive Service Management experience.
This position will be responsible for all aspects of the automotive services.
Monitoring and increasing customer retention, CSI, Building and maintaining a service team, while adhering to the Policies and Procedures set forth by the manufacture.
Responsible for all aspects of the automotive services provided at the dealership Responsible for maintaining a positive and hard-working attitude towards all dealership employees Manage staff schedules and personnel to ensure that all staff members are completing tasks in a timely manner Job Skills:
Must be able to communicate effectively with customers regarding their vehicles needs and concerns as well as with other staff members within a one-on-one situation or over the phone or over email.
Duties:
- Manage and oversee the daily operations of the automotive service department - Ensure efficient and timely completion of all automotive repairs and maintenance - Provide exceptional customer service by addressing customer inquiries and concerns - Schedule appointments and manage the workflow of the service department - Monitor technician performance and provide coaching and feedback as needed - Maintain accurate records of all service transactions and customer interactions - Collaborate with other departments to ensure smooth operation of the dealership
Qualifications:
- Previous experience in automotive service management or a similar role - Strong knowledge of automotive repairs, maintenance, and industry standards - Excellent communication and interpersonal skills - Ability to effectively manage a team and prioritize tasks - Proficient in computer systems and software used in the automotive industry - Knowledge of cash handling procedures and ability to handle financial transactions accurately - Valid driver's license with a clean driving record Skills:
- Tire service experience preferred - Knowledge of shocks, struts, and other suspension components - Familiarity with air brake systems is a plus - Mechanical knowledge and understanding of automotive systems - Experience in automotive sales is beneficial but not required - Ability to perform oil changes and basic maintenance tasks This is an exciting opportunity for an experienced Automotive Service Manager to join our dealership.
We offer competitive compensation, comprehensive benefits, and a supportive work environment.
If you are a motivated individual with a passion for providing exceptional customer service and leading a team, we encourage you to apply.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Professional development assistance Vision insurance Day range:
Monday to Friday Weekends as needed Shift:
8 hour shift Ability to Relocate:
Troy, MI:
Relocate before starting work (Required) Work Location:
In person The Service Manager is responsible for managing the automotive service department and the day-to-day operations of the dealership.
The Perfect candidate will have a minimum of 3 years Automotive Service Management experience.
This position will be responsible for all aspects of the automotive services.
Monitoring and increasing customer retention, CSI, Building and maintaining a service team, while adhering to the Policies and Procedures set forth by the manufacture.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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